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	<title>The Strategy Blog, Edited by Will Dearman &#187; Op-Ed</title>
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	<description>Your muse for strategy</description>
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		<title>Ethics of Where You Bank</title>
		<link>http://thestrategyblog.com/index.php/archives/316/ethics-of-where-you-bank/</link>
		<comments>http://thestrategyblog.com/index.php/archives/316/ethics-of-where-you-bank/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 21:50:32 +0000</pubDate>
		<dc:creator>Will Dearman</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Lifestyle Design]]></category>
		<category><![CDATA[Op-Ed]]></category>
		<category><![CDATA[Banking]]></category>
		<category><![CDATA[Deposits]]></category>
		<category><![CDATA[Ethics]]></category>
		<category><![CDATA[Too Big To Fail]]></category>
		<category><![CDATA[Zero Sum]]></category>

		<guid isPermaLink="false">http://thestrategyblog.com/?p=316</guid>
		<description><![CDATA[There has been much debate lately about Arianna Huffington&#8217;s “Move Your Money” campaign, where she asserts:
If enough people who have money in one of the Big Six banks (the four we mentioned earlier, plus Goldman Sachs and Morgan Stanley) move it into smaller, more local, more traditional community banks, then collectively we, the people, will [...]]]></description>
			<content:encoded><![CDATA[<p>There has been much debate lately about <a href="http://www.huffingtonpost.com/arianna-huffington/move-your-money-a-new-yea_b_406022.html" target="_blank">Arianna Huffington&#8217;s “Move Your Money” campaign</a>, where she asserts:</p>
<blockquote><p>If enough people who have money in one of the Big Six banks (the four we mentioned earlier, plus Goldman Sachs and Morgan Stanley) move it into smaller, more local, more traditional community banks, then collectively we, the people, will have taken a big step toward re-rigging the financial system so it becomes again the productive, stable engine for growth it&#8217;s meant to be.</p></blockquote>
<p><a href="http://www.thebigmoney.com/articles/hey-wait-minute/2010/01/04/does-boycotting-big-banks-make-sense" target="_blank">Martha White</a> concludes “This is a great example of populist indignation made practical” and <a href="http://www.thedeal.com/newsweekly/insights/media-maneuvers/it's-the-politics,-stupid.php" target="_blank">Yvette Kantrow</a> feels that Huffington is “turning the decision on where to bank into a moral choice, like being green or buying organic.” She further adds “Banks make their money in a lot of ways, such as by collecting fees. For instance, banks are projected to collect <a href="http://money.cnn.com/2009/08/10/news/companies/bank_overdraft_fees_Moebs/index.htm">$38.5 billion in overdraft fees</a> this year, some 90 percent of which is paid by only 10 percent of the customer base.”</p>
<p>Mike Konczal <a href="http://rortybomb.wordpress.com/2009/05/22/credit-card-reform-does-my-credit-cards-interest-rate-mean-anything/" target="_blank">shows us mathematically</a> how a few poorer customers subsidize the costs of the non-revolving ‘prime’ customers in credit cards, and the same can generally be said for deposit and savings account as the “non-revolving ‘prime’ customers” also antidotal pay fewer overdraft fees.</p>
<p>Assume three things for a moment: (1) that you are a subsidized customer, (2) you feel the need to support a non-“Too Big to Fail” institution, and (3) like organic foods you are only <a href="http://www.ers.usda.gov/AmberWaves/March09/Findings/OrganicProduce.htm" target="_blank">willing to ‘pay’ 20% more</a> (or receive 20% less) than the generic product. <em>What is the moral, financially savvy customer to do? Is it wrong to continue to benefit from a system you believe is morally bankrupt?</em></p>
<p>If you are legitimately a subsidized customer paying less than fifty dollars in fees and interest, keeping low cash balances and paying your credit card in full every month, moving to a smaller institution may have a <em>negative</em> net benefit for that institution as the costs to service your account outweigh the benefit to the institution. But if you remain at a “Too Big to Fail” institution you are enabling a way of business that you don’t morally agree with.</p>
<p>I only see one strategy for dealing with this scenario; stop viewing it as a zero sum game. Here’s how:</p>
<ol>
<li>Move your profitable (for the bank) accounts to the smaller institutions – generally your CDs, your term loans and your business accounts. Long term money such as CDs give the smaller institution money to make good loans to the local community. Term loans are typically profitable – it is the other side of the equation for how banks make money. Business accounts are also typically more profitable for the institution and you are more likely to be willing to pay fees for essential services on these accounts and not receive interest.
<ul>
<li>This also saves you the big hassle of “changing banks” for your most frequently used accounts, which is arguably the biggest hurdle</li>
<li>Also, don’t use <a href="http://www.bizjournals.com/portland/stories/2009/12/07/focus2.html?b=1260162000^2540371&amp;s=industry&amp;i=banking_financial_services" target="_blank">brokered deposits</a> (i.e. CDs you would buy through your stock broker) as they are unhealthy for the system and promote inorganic growth and/or bubbles.</li>
</ul>
</li>
<li>Support legislation that levels the playing field between large and small institutions. Right now “Too Big To Fail” institutions <a href="http://blogs.reuters.com/felix-salmon/2010/01/15/quantifying-the-moral-hazard-trade/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed:+felix-all+(Felix+Salmon+-+All)&amp;utm_content=Google+Reader" target="_blank">enjoy a significantly lower cost of funds that smaller institutions</a>, even adjusting for risk of failure, because of the implicit government guarantee. There isn’t any up for a vote now, and any movement for reform is quickly losing steam, but <a href="http://business.theatlantic.com/2010/01/the_purpose_of_a_bank_tax.php" target="_blank">Megan McArdle</a> and I agree how it should be done.</li>
</ol>
<p><em>What is your view?</em></p>
<table border="1" cellspacing="0" cellpadding="1" width="600">
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<td width="598" valign="top"><span style="font-size: xx-small;">Disclaimer: The views presented herein are uniquely my own and <em><strong>do not represent the views of any current or past employer</strong></em>. They are reflective of <em>only </em>publicly available information and should not be viewed as inside information.<br />
</span></td>
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		<title>Jet Blue&#8217;s Strategy Behind the All You Can Jet Pass</title>
		<link>http://thestrategyblog.com/index.php/archives/287/jet-blues-strategy-bhind-all-you-can-jet/</link>
		<comments>http://thestrategyblog.com/index.php/archives/287/jet-blues-strategy-bhind-all-you-can-jet/#comments</comments>
		<pubDate>Sat, 15 Aug 2009 00:48:57 +0000</pubDate>
		<dc:creator>Will Dearman</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Op-Ed]]></category>
		<category><![CDATA[All you Can Jet]]></category>
		<category><![CDATA[Jet Blue]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[The Atlantic]]></category>

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		<description><![CDATA[The Atlantic (which I absolutely love), posted their opinion of Jet Blue&#8217;s All You Can Jet pass, which suggested that it was designed for business travelers among other things. As much as I love them, I think The Atlantic got it completely wrong. I posted the comment below, but I thought it was worth reprinting [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.theatlantic.com/" target="_blank">The Atlantic</a> (which I absolutely love), posted <a href="http://business.theatlantic.com/2009/08/jet_blue_offers_all-you-can-fly_pass_for_599.php" target="_blank">their opinion</a> of <a href="http://www.jetblue.com/deals/all-you-can-jet/" target="_blank">Jet Blue&#8217;s All You Can Jet</a> pass, which suggested that it was designed for business travelers among other things. As much as I love them, I think The Atlantic got it completely wrong. I posted the comment below, but I thought it was worth reprinting here for posterity:</p>
<blockquote><p>Daniel, I think you may have missed the mark on JetBlue&#8217;s intention with the &#8220;All You Can Jet&#8221; program. It is a publicity stunt designed to fill excess capacity without cutting into holiday revenues, but far from something designed for business travelers. It has consumer virtually written all over it. As it is designed, it offers little value to business travelers, but a great incentive for consumers to try out a &#8216;new&#8217; airline.</p>
<p>1) While Jet Blue has been around for ten years now, I suspect that most leisure travelers have not tried them. This is for a variety of reasons including: i) Jetblue&#8217;s limited coverage, ii) consumers&#8217; unwillingness to try an airline they have not flown before given an equally priced traditional option, iii) lack of transferable frequent flier points.</p>
<p>2) The three day advance booking does prevent it from being a cost saving device for last minute business travel, which is entirely fair. While large corporates are accustomed to lower costs for last minute travel than consumers, this policy sidelines them (another hint it is designed with consumers, not business travelers in mind). Consumers, on the other hand, are accustomed to low pricing power and being stuck with either astronomical last minute fares or a 21-day advance booking, replete with an expensive change fee for any modifications. The ability to change plans up to three days before seems like a godsend.</p>
<p>3) It was announced on Twitter before all other forums of media. In that ecosystem, the &#8220;All You Can Jet&#8221; pass (see <a href="http://search.twitter.com/search?q=%23aycj" target="_blank">#AYCJ</a> ) has carefully been coaxed into a life of its own by the Jet Blue PR team. They are presently running an informal contest to see who can book the most extensive itinerary.</p>
<p>If this were designed for business travelers, there would have been some frontrunning by their PR department to work with corporate travel departments. That is clearly not the case.</p>
<p>4) Jet Blue has always been a consumer airline. When I worked for a Fortune 100 company three years ago, JetBlue was not even a corporate travel option regardless of the fair. Assuming they are &#8216;in the system&#8217; now, you would have to go through many challenges to get the purchase of this pass approved even if you were saving 3x the cost.</p>
<p>Looking at their marketing like <a href="http://www.jetblue.com/about/whyyoulllike/" target="_blank">http://www.jetblue.com/about/whyyoulllike/</a> you can clearly tell that they are consumer oriented, and it suits them.</p>
<p>5) Purchasing the &#8220;All You Can Jet&#8221; pass requires that you sign up for Jet Blue&#8217;s frequent flier program. This essentially gives the company permission to market to you after the conclusion of your itinerary. If it were oriented towards business travelers, it seems like the loyalty program would be oriented towards becoming the business&#8217;s preferred airline rather then focusing on the actual passenger.</p>
<p>==</p>
<p>If Jet Blue&#8217;s goal is, as I believe, to generate publicity and to get more people to try out the airline, I think it will be very successful. The amount of press that this has generated is truly impressive; it is hard to put a dollar value on that.</p>
<p>I&#8217;ve been a content Jet Blue passenger for several years flying the AUS -&gt; JFK route a number of times, but this promotion honestly changed my perception of the airline. It motivated me to actually spend hours analyzing their flight schedules to find interesting destinations. Even if I hadn&#8217;t booked the pass, the promotion created value for Jet Blue. I now know that they fly to Bogotá, Colombia among many other exciting destinations on Jet Blue. Can you realistically put a price on marketing that good?</p></blockquote>
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